Case Uniodonto Campinas
From intent to contracting: dental plans in a digital journey.
Wetok developed an ecommerce platform for Uniodonto Campinas to transform dental plan sales into an online flow with simulation, registration, dependents, acceptance, payment, integration and operational follow-up.
Blazorpublic contracting journey
MaxiPagocard, boleto and webhook
DataSyscontract, invoice and settlement
Adminsales, charges and messages
Context
A transactional channel to sell plans without depending on manual steps.
Uniodonto Campinas already had a digital presence and relationship channels with customers, companies, dentists and brokers. Ecommerce became the transactional layer of this strategy: an experience able to present the plan, collect data, register dependents, handle acceptance, process payment and prepare the sale for internal operation.
The goal was not to create just a form. The solution needed to reduce friction for the customer and provide traceability for the cooperative, connecting proposal, charge, gateway, status, messages and integration with DataSys in a single journey.
The challenge
Digitizing the sale while preserving operational control.
Each contracting step needed to be simple for the customer and reliable for the teams monitoring the sale internally.
Wetok path
A guided journey connected to payments and internal systems.
01
Simulation
Plan, holder, dependents and contracting origin organized before the proposal advances.
02
Registration
Personal data, responsible party, address, dependents and terms acceptance in guided steps.
03
Payment
Card, boleto, sale, charge, transaction and webhook structured to reduce ambiguity.
04
Operation
ERP integration, message queue, admin panel, reports and exports.
Result
An online sales channel connected to the operation.
Ecommerce Uniodonto Campinas transformed dental plan contracting into a more fluid digital experience, with traceable status and operational support to follow sales, charges, boletos, people, messages and reports.
Customer autonomy
Guided contracting without depending on manual information exchange to advance the proposal.
Status traceability
Sale, payment and integration followed in clear stages for service and backoffice teams.
Integrated billing
Card, boleto, webhook and return processing in the same transactional platform.
Base for digital campaigns
A flow prepared to receive traffic, convert and feed the commercial operation.
Client served
Ecommerce and digital sales
Your digital sale needs to connect with payment, ERP and backoffice.
Talk to Wetok to transform complex commercial journeys into integrated, traceable platforms prepared for scale.