Case Liga Solidária

Social management with organized, secure and traceable data.

Wetok developed a social management platform for Liga Solidária to organize families, people served, programs, waiting lists, visits, documents, indicators and sensitive data in one structured base.

Visual da plataforma Gestão Social da Liga Solidária
Social service, families, visits, documents and dashboards organized in a single platform.
46k+

people registered in the social database

17k+

families organized in a single registry

79k+

visits and follow-ups recorded

80

dashboards configured for management

Context

A broad social operation needs continuity, security and management visibility.

Liga Solidária works with people, families, programs and services that require careful follow-up over time. The operation needed to move from dispersed controls to a safer, more structured base.

The platform was designed to preserve the complexity of social service while improving data organization, access control, documents and indicators for management.

The challenge

Digitizing the process without oversimplifying social reality.

The system needed to support sensitive data, family bonds, programs, visits, waiting lists and indicators with consistency and governance.

Families, people and social bonds in one registry
Programs, services, waiting lists and follow-ups
Sensitive documents and access control
Dashboards and management indicators
Wetok path

Technology serving continuity of care.

Wetok structured a platform that organizes service history and gives the institution better visibility for decision-making.

01

Single registry

People, families, addresses, relationships and social information structured in one base.

02

Social journey

Programs, visits, follow-ups, waiting lists and documents connected to the service history.

03

Governance

Access control, sensitive data and operational rules designed for institutional use.

04

Indicators

Dashboards and reports to support management, accountability and service planning.

Result

A structured social base to care better and manage with more clarity.

The platform improved the organization of social service data and gave teams a clearer view of people served, families, programs, visits and indicators.

Connected service

Teams can follow social history with more continuity and less dispersed information.

Protected sensitive data

Access controls and structured records help protect critical information.

Management by indicators

Dashboards support planning, prioritization and institutional decisions.

Evolutionary base

The platform can evolve as programs, rules and management needs change.

Institution served

Liga Solidária
Digital transformation in the third sector

Complex social processes can also gain organization and traceability.

Talk to Wetok to map your operation, structure sensitive data and create a platform prepared for management, security and evolution.